General Terms
eb333 (domain: eb333.cam) operates an online gaming platform for users in Bangladesh. By accessing this platform or using any of its services, you are considered to have fully accepted all the terms and conditions described below. If you do not agree with any part of these terms, please refrain from using this platform.
These terms form a legally binding agreement between eb333 and the user. All services, bonus offers, promotional activities, and gaming content on the platform are governed by these terms.
eb333 reserves the right to amend or update these terms at any time. For significant changes, registered users will be notified by email or through a notice on the platform.
Account Registration
To use the services on the eb333 platform, you must create an active account. The following conditions apply to account registration:
2.1 Providing Accurate Information
At the time of registration, you must provide your correct name, date of birth, current address, and contact details. Providing false or misleading information may result in permanent account closure and forfeiture of any pending winnings.
2.2 One Account Policy
Each person may operate only one account. Opening multiple accounts under the same person's name is strictly prohibited. If multiple accounts are found to be operated from the same IP address, device, or payment method, eb333 reserves the right to suspend all associated accounts.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. If someone accesses your account without your permission, notify the support team immediately. eb333 will not be liable for any loss resulting from unauthorised access to your account.
Age Verification
At the time of registration, you declare that you are at least 21 (twenty-one) years of age. eb333 may at any time request a national identity card, passport, or other valid document to verify your age.
If it is confirmed that a user is under 21 years of age, that account will be closed immediately and all related transactions will be considered void. Any funds deposited by a minor will be returned, but no winnings will be paid out.
Bonuses and Promotions
eb333 offers bonuses and promotional offers from time to time. All bonus offers are subject to specific conditions, and the following rules apply to the entire bonus system.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the bonus amount must be wagered 20 times (20x). For example, depositing ৳1,000 gives you a ৳1,000 bonus, and the bonus becomes withdrawable only after placing ৳20,000 in wagers.
4.2 General Bonus Terms
- Each bonus offer applies only once per person, household, or IP address.
- Bonus funds cannot be withdrawn directly without meeting the required wagering amount.
- Any manipulation or fraudulent activity to obtain bonuses is strictly prohibited.
- eb333 reserves the right to modify or cancel any bonus offer without prior notice.
- Bonus funds cannot be transferred to another user.
4.3 VIP Cashback Program
The eb333 VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit: up to 0.2% for Bronze, up to 0.3% for Silver, up to 0.5% for Gold, up to 0.6% for Platinum, and up to 0.8% for Diamond. VIP cashback amounts and eligibility are determined separately and are subject to change.
Deposits and Withdrawals
5.1 Accepted Payment Methods
eb333 currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are completed in Bangladeshi Taka (BDT / ৳).
5.2 Deposit Terms
- The minimum deposit amount is ৳300 (for all payment methods).
- The account used for deposits must be registered in the user's own name.
- Third-party deposits are not accepted.
- If a deposit is not processed correctly, please contact support via live chat.
5.3 Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals typically take between 30 minutes and 3 hours to process.
- Withdrawals can only be made to an account registered in the user's own name.
- Documents may be requested for identity verification if required.
- Withdrawals may be restricted until active bonus wagering requirements are met.
- eb333 reserves the right to temporarily hold withdrawals in cases of suspicious activity.
Gaming Rules
All games on eb333 are operated by third-party software providers. The following rules must be strictly followed when gaming.
6.1 Prohibited Activities
- Attempting to influence game outcomes using any software, bots, automated tools, or hacking methods.
- Exploiting bonuses or taking advantage of promotional offers in violation of their terms.
- Playing games using another user's account.
- Using the platform for money laundering or any illegal purpose.
- Taking unfair advantage of any system error or bug. In such situations, it is required to notify support immediately.
6.2 Technical Issues
If a game is interrupted due to a lost internet connection or system error, eb333 will attempt to provide a reasonable resolution. However, eb333 will not be held responsible for all technical issues. For live casino games, the rules of the game provider apply.
Account Closure and Suspension
eb333 may temporarily or permanently close a user's account under the following circumstances:
- Violation of any clause of these terms and conditions.
- Use of a false identity or forged documents.
- Fraudulent use of bonuses or promotional offers.
- If the user is confirmed to be a minor.
- Suspicion of money laundering or any other illegal activity.
- At the user's own request (self-exclusion).
Upon account closure, the user's deposited funds (excluding bonuses) will generally be returned, unless a different decision is made due to fraud or violation of the terms and conditions.
Responsible Gaming
eb333 places the highest importance on responsible gaming. We believe gaming should be for entertainment purposes only and should never cause financial or mental distress.
- Users can set their own daily, weekly, or monthly deposit limits.
- A temporary break or permanent self-exclusion can be requested if needed.
- If signs of gaming addiction appear, contact support immediately.
For more details, please read our Responsible Gaming page.
Privacy and Security
eb333 uses SSL encryption to protect users' personal information. Personal data is not sold to third parties. To learn about our full data policy, please visit the Privacy Policy page.
To keep your account secure:
- Use a strong and unique password.
- Do not share your password with anyone.
- Avoid logging in from public devices or networks.
- End your session after logging in.
Limitation of Liability
eb333 will not be liable for:
- Games being interrupted due to internet connection issues or the user's device.
- Gaming experience being affected by third-party software errors.
- Loss resulting from unauthorised access to an account by a third party.
- Service interruptions caused by unplanned system maintenance.
eb333 ensures the accuracy of information provided on this platform, but reserves the right to correct any information that may be incorrect due to technical errors.
Dispute Resolution
For any dispute or complaint, please contact our support team first. Our support team provides assistance in Bengali 24/7.
- Via live chat: contact us directly on our site.
- By email: [email protected]
After a complaint is submitted, eb333 will generally complete its review and respond within business days. If the matter is not resolved, a request for reconsideration can be submitted to senior management.
Changes to Terms
eb333 reserves the right to change these terms and conditions at any time. For significant changes, registered users will be notified by email or through a notice on the platform.
Continued use of the platform after any changes indicates that you have accepted the new terms. The latest terms will always be available on this page.
If you have any questions about these terms, please contact our support team or visit our FAQ page.